Bomgar has released version 11.1 of its flagship product, which it says offers new capabilities designed to increase productivity and extend support to and from mobile devices. Bomgar 11.1 is aimed at enabling IT organizations to deliver support to nearly any system or device, optimizing IT operations with new analytics, and streamlining integrations with help desk and CRM solutions. The new version also offers new compliance features and safeguards and introduces Jump Client Scalability, a feature the company says is designed to improve IT organizations' ability to support unattended systems, such as servers, kiosks, and PoS systems. Read more