New Remote Access Software Functionality In Demand

The preliminary findings of a recent survey found that although cutting operating costs and increasing security of data remain a top priority when selecting a remote access software solution, companies feel a need to more fully integrate their remote support technology into their management systems. A new webcast discusses the features and functionalities IT executives and managers are now looking for, the costs, and internal and external security risks and concerns. Included with the webcast is an assessment tool, compliments of Bomgar, to evaluate ROI for each remote access software solution a company may have under consideration.

When companies merge remote support with systems management, security of company data becomes an even greater concern, especially when using the SaaS model, where confidential company data is routed through a third party. According to the Outsourcing Technology Services Security Bulletin from the Federal Financial Institutions Examination Council (FFIEC), which audits financial services companies for the FDIC to ensure their security is sound, “Outsource relationships should be subject to the same risk management, security, privacy, and other policies that would be expected if the financial institution were conducting the activities in-house.”

In the new webcast, Managing Risk & Cost in Remote Support Selections, John Ragsdale, VP of Research, SSPA, discusses the market dynamics causing companies to depend more and more on advanced remote support capabilities and why both internal and external security and privacy concerns must be front and center when making remote access software purchasing decisions.

Nathan McNeill, co-founder and VP of Product Strategy for Bomgar Corporation, makers of the only appliance-based remote access software in the industry, discusses how your organization can benefit from a secure, flexible and cost-effective remote support solution. A Product Penetration Test - conducted by Symantec to evaluate the security architecture of Bomgar’s products and identify security vulnerabilities - found the overall architecture of Bomgar’s products to be designed and implemented with security best practices in mind.

McNeill also provides a cost breakdown of Bomgar’s remote access software solutions, and offers a plug and play ROI assessment tool companies can use to help compare the different solutions they may be evaluating.

Managing Risk & Cost in Remote Support Selections also features Salvation Army CIO Clarence White, who outlines the cost-saving drivers that led him to his remote access software solution decision.

For more information on how to choose a remote control software solution than enables secure and economic integration with systems management and business processes, watch the webcast, or visit the Bomgar website.