What: Joel Bomgar, CEO and founder of NetworkStreaming, will present Securely Supporting Anyone, Anywhere at the Help Desk Professionals conference.

With customer service levels sliding, call centers of all types are struggling to find better ways to support their end users. In his session, Bomgar will provide a brief history of tech support and how current technology trends, such as the growth of broadband and globalization, have forced its evolution. Bomgar will also discuss the latest offerings in remote support and how these fit within trusted computing environments.

NetworkStreaming is a leading provider of appliance-based remote support software. Its flagship product, SupportDeskTM, is the brainchild of Bomgar, who designed the product as a way to provide help desk and technical support to disparate users without leaving his desk.

The Help Desk Professionals Conference takes place September 25-27 in San Antonio, Texas. The show is designed to educate tech support and help desk service centers on the latest trends and technologies for providing customer support. For more information, please visit the2006 Help Desk Professionals Conference homepage.

When: Bomgar session takes place Wednesday, September 27 at 9 a.m. CDT.

Where: Hyatt Regency Hotel Riverwalk

For information on NetworkStreaming’s remote desktop support appliance, go to https://www.bomgar.com.