Bomgar - which specializes in secure, appliance-based remote support solutions - has introduced what it says is the first collaborative remote support representative console designed for the iPad.

The new Bomgar iPad Representative (Rep) Console allows IT support technicians to access, view and fix a remote computer or mobile device directly from their iPad or iPad 2. It also allows support technicians to work on multiple remote support sessions at once, plus invite other in-house and external support reps to simultaneously collaborate on the same session.  Read More.