The move to mobility is transforming the IT services landscape. Change is happening quickly, putting CIOs under pressure to respond.
Today’s businesses are facing an entirely different IT environment. Workers need to be more mobile, which is leading to new devices entering the network, as well as changes to work patterns. Mobile technologies have increasingly allowed staff to work remotely, from anywhere in the world, helping businesses increase productivity and cut costs. But this also fuels risk, particularly for IT service desks. Read more.