Configure User Permissions for Bomgar Vault

After enabling the trial or purchasing Bomgar Vault, the Vault features and configuration options become available in the /login interface. There are two permissions you can assign to users to help manage your Bomgar Vault instance.

  • Allowed to Administer Vault: This permission grants the user full rights to discover, add, modify, and manage privileged accounts stored on the Bomgar Appliance.
  • Vault Reporting Permissions: This permission indicates what level of rights a user has for viewing Vault reports.
    • View All Events: The user has permission to view all Vault reporting events for all users.
    • View His/Her Events: The user has permission to view only their Vault reporting events and cannot view any other user account activity.
    • Not Allowed: The user does not have permission to view any Vault reporting events.

Note: By default, representatives are not given access to credentials. However, if an administrator grants a representative access to a credential, the representative can begin using the credential in Bomgar sessions and can check out the credential in /login (if enabled). Once the representative uses the credential, they are able to view reporting about their credential use.

By default, when Bomgar Vault is enabled, users with administrator privileges in Bomgar Remote Support will automatically possess the Allowed to Administer Vault and Vault Reporting Permissions - View All Events permissions. For other users, these permissions need to be explicitly configured. Follow the steps below to set these permissions.

Screenshot of the /login header highlighting Users & Security > Users.

  1. From the /login interface, go to Users & Security > Users.
  2. Locate the user you wish to assign the permission. Click Edit.
  3. Screenshot of the /login user setting, Allowed to Administer Vault.

  4. Under the Permission section, check Allowed to Administer Vault.
  5.  

    Screenshot of the /login setting, Vault Reporting Permission.

  6. Then, locate Vault Reporting Permissions and make a selection from the dropdown.
  7. Click Save Changes.

Note: Allowed to Administer Vault and Vault Reporting Permissions can also be configured via group policy at Users & Security > Group Policies.

For more information, please see Users: Add User Permissions for a Representative or Admin.