Check Out Credentials from the /login Interface

If you need to retrieve passwords for use outside of a Bomgar support session, you can manually check out a password from the /login interface.

Screenshot of the /login header, highlighting Vault > Accounts.

  1. Go to Vault > Accounts.
  2. Screenshot of an account listing highlighting the Check Out option.

  3. Locate the account you wish to check out.
  4. Click Check Out.
  5. Screenshot of the Account Password dialog.

  6. The Account Password dialog appears, and you are able to see the password in plain text for one minute. In that time, you can copy the password by clicking the Copy icon.

 

 

 

Check In

Screenshot of an account listing highlighting the Check In option.

When you are finished using a credential, return to the Accounts page and click Check In to check the password back into Bomgar Vault.

Note: If you are checking in a domain credential with automatic rotation configured, the password automatically rotates.

Note: Non-administrative users can only view and modify credentials for which they have access.

For more information, please see Discover Domains, Accounts, and Endpoints.