Recommended Steps to Implement Bomgar Jump Technology

When working with Jump Technology, there are a lot of moving parts. Here is a recommended order of implementation to make full use of your software.

  1. Add Jump Item Roles. Jump Item Roles determine how users are allowed to interact with Jump Items. These roles are applied to users by means of individual account settings, group policies, embassies, and/or when added to Jump Groups. For more information about Jump Item Roles, see Use Jump Item Roles to Create Permission Sets for Jump Items.
  2. Add Jump Policies. Jump Policies are used to control when certain Jump Items can be accessed by implementing schedules. Jump Policies are applied to Jump Items upon creation and can be modified from the representative console. For more information about Jump Policies, see Create Jump Policies to Apply to Jump Items.
  3. Add Jump Groups. A Jump Group is a way to organize Jump Items, granting members varying levels of access to those items. Users are assigned to Jump Groups either individually, by means of group policy, or by means of an embassy. For more information about Jump Groups, see Use Jump Groups to Determine Which Users Can Access Which Jump Items.
  4. Deploy Jumpoints. A Jumpoint acts as a conduit for unattended access to Windows computers on a known remote network. A Jumpoint is necessary to use Remote Jumps, Remote RDP, Remote VNC, Shell Jumps, and Intel® vPro sessions. Local Jumps, Local RDP, and Local VNC can be performed to systems on the same local network. For more information about deploying Jumpoints, see Requirements and Considerations to Install a Jumpoint and Configure and Install a Jumpoint.
  5. Create Jump Shortcuts. A Jump Shortcut is a quick way to start sessions with frequently accessed remote systems. Jump Items are created from the representative console or are imported from /login > Jump > Jump Items. When creating or importing Jump Items, be sure to set the Jump Group and Jump Policy to determine who can access the Jump Item and with what restrictions. For more information about Jump Shortcuts, see Use Jump Shortcuts to Jump to Remote Systems.