Use Jump Shortcuts to Jump to Remote Systems

Create Jump Shortcuts to start standard support sessions, to start Remote Desktop Protocol sessions or VNC sessions, to Shell Jump to SSH-enabled or Telnet-enabled network devices, or to start Intel® vPro sessions.

You can add Jump shortcuts one by one from the representative console, as detailed in Create and Use Remote or Local Jump Shortcuts, Create and Use Local Jump Shortcuts, Create and Use Local or Remote RDP Shortcuts, "Create and Use Local or Remote VNC Shortcuts" on page 1, Create and Use Shell Jump Shortcuts, and Create and Use Intel vPro Shortcuts.

Jump Shortcuts Mass Import Wizard

When creating a large number of Jump shortcuts, it may be easier to import them via a spreadsheet than to add them one by one in the representative console. From the dropdown in the Jump Shortcuts Mass Import Wizard section of the /login interface, select the type of Jump Item you wish to add, and then click Download Template. Using the text in the CSV template as column headers, add the information for each Jump shortcut you wish to import. If any required fields are missing, import fails. Optional fields can be filled in or left blank.

Once you have completed filling out the template, use Import Jump Shortcuts to upload the CSV file containing the Jump Item information. The maximum file size allowed to be uploaded at one time is 5 MB. Only one type of Jump Item can be included in each CSV file. The CSV file should use the format described in the tables below.

Local Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Remote Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Username (optional)

The username to sign in as.

Domain (optional)

The domain the endpoint is on.

Display Size (optional)

The resolution at which to view the remote system. Can be primary (default - the size of your primary monitor), all (the size of all of your monitors combined), or XxY (where X and Y are a supported width and height combination - e.g., 640x480).

Quality (optional)

The quality at which to view the remote system. Can be low (2-bit gray scale for the lowest bandwidth consumption), best_perf (default - 8-bit color for fast performance), perf_and_qual (16-bit for medium quality image and performance), best_qual (32-bit for the highest image resolution), or video_opt (VP9 codec for more fluid video). This cannot be changed during the remote desktop protocol (RDP) session.

Console Session (optional)

1: Starts a console session.
0: Starts a new session (default).

Ignore Untrusted Certificate (optional)

1: Ignores certificate warnings.
0: Shows a warning if the server's certificate cannot be verified.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Shell Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Username (optional)

The username to sign in as.

Protocol

Can be either ssh or telnet.

Port (optional)

A valid port number from 1 to 65535. Defaults to 22 if the protocol is ssh or 23 if the protocol is telnet.

Terminal Type (optional)

Can be either xterm (default) or VT100.

Keep-Alive (optional)

The number of seconds between each packet sent to keep an idle session from ending. Can be any number from 0 to 300. 0 disables keep-alive (default).

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Intel vPro Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.