Real-Time Dashboard Installation and Configuration

This document describes how to install and configure the Bomgar Real-Time Dashboard. The Real-Time Dashboard is a web-based dashboard which shows the current state of your Bomgar Appliance in real time. This diagram illustrates how the dashboard operates:

Real-Time Dashboard Operation

When the end-user accesses the Real-Time Dashboard from the web, the request is handled by Internet Information Services (IIS), which acts as a reverse proxy to the dashboard application. The dashboard application runs as a Windows Service on a local port. The dashboard communicates with the Bomgar Appliance over port 443.

Topics Covered in the Remote Support Real-Time Dashboard Integration Guide