BMC Remedy Deployment: Version 8.x


You must purchase this integration separately from both your Bomgar software and your BMC Remedy solution. For more information, contact Bomgar sales.

The Bomgar-Remedy integration deployment can be divided into the following four components:

  1. BMC Remedy AR System (8.x)
  2. External Java-Based Connector for the BMC Remedy Integration
  3. BMC Remedy and Bomgar Software Configuration (8.X)
  4. Bomgar-Specific Steps in the BMC Remedy Integration

Following are the step-by-step instructions to install these components.