Log into Bomgar Remote Support Using Two-Factor Authentication

Log into the Administrative Interface

Prompt on the Bomgar Login screen asking you to enter the code from your authentication app.

Enter your username and password. When prompted, enter the code from your authenticator app and click Login.

Note: Keep in mind that each code is valid for only 60 seconds, after which a new one is automatically generated. In Bomgar Verify, a vertical bar on the left side of the screen changes color from green to red as it counts down from 0 to 60 seconds. Other apps, like Google Authenticator, may show a clock or some other form of tracking time.

 

 

Log into the Bomgar Representative Console

Prompt for entering the authentication code to log into the rep console.

Enter your username and password. When prompted, enter the code from your authenticator app and click Login.