Web Rep Console Requirements

To run the web rep console on your system, your Bomgar Appliance must be running software version 16.2 or higher. On the /login > Management > Security page, the permission Allow Mobile Bomgar Representative Console and Bomgar Web Rep Console to Connect must be enabled. The web rep console is supported on the following platforms and browsers:

Platforms

  • Windows
  • Mac
  • Linux

Browsers

  • Chrome 46+
  • Firefox 42+
  • Internet Explorer 11+
  • Safari 8+
  • Windows Edge

IMPORTANT!

Your Bomgar Appliance must be equipped with a valid SSL certificate signed by a certificate authority. Bomgar does not support using self-signed certificates for the Android representative console. Once you have applied a CA-signed SSL certificate to your Bomgar Appliance, contact Bomgar Technical Support. Your support representative will create a new software build that integrates your SSL certificate. With this updated build installed on your appliance, you can run the Bomgar representative console on your device to access your endpoints from virtually anywhere.