Pin a Jump Client from the Web Rep Console

While in a session, you can pin a Jump Client to the remote computer, enabling later unattended access to that system. To begin, click the Pin as Jump Client button. This opens a menu to configure the Jump Client.

Pin as Jump Client

Pin as a Jump Client

From the list of available Jump Groups, select the group to which you wish to pin the Jump Client. Pinning the Jump Client to your personal list of Jump Items means that only you can access this remote computer through its Jump Client. You also can choose to pin the Jump Client to the general queue to allow access to all representatives, or to a specific team to allow access only to those team members.

If you wish to pin the Jump client without setting a password, you can click Pin Session now.

Alternatively, you may set a password for this Jump Client. Setting a password requires anyone who wishes to access the Jump Client to enter the correct password before gaining access to the remote system. Enter the desired password and then click Pin Session.

If you no longer need unattended access to the remote system, remove the Jump Client by clicking the Unpin the Jump Client button. When prompted to confirm that you want to uninstall the Jump Client, click Yes.

Unpin the Jump Client