Install the Representative Console on iOS

 

 

iOS App

The Bomgar representative console for iOS is available for free download from the Apple App Store. From your iOS device, search the App Store for "Bomgar Representative Console" and then install the app.

If your company uses an Enterprise App Store to distribute apps, contact Bomgar Technical Support to make the Bomgar representative console app available through your Enterprise App Store.

To run the Bomgar representative console on your device, your iOS device must be running iOS 8.0+.

Note: Only the Bomgar representative console can be used with a Remote Support site. The Bomgar representative console cannot be used to connect to a Privileged Access site, nor can the Bomgar access console be used to connect to a Bomgar Remote Support site.

IMPORTANT!

Your Bomgar Appliance must be equipped with a valid SSL certificate signed by a certificate authority. Bomgar does not support using self-signed certificates for the iOS representative console. Once you have applied a CA-signed SSL certificate to your Bomgar Appliance, contact Bomgar Technical Support. Your support representative will create a new software build that integrates your SSL certificate. With this updated build installed on your appliance, you can run the Bomgar representative console on your device to provide remote support from virtually anywhere.