Use Jump Shortcuts to Access Unattended Computers from the Android Representative Console

Jump Items List

To access an individual computer without end-user assistance, create a Jump Shortcut for that system within the representative console or from the Jumpoint page of the /login administrative interface. The following Jump Shortcuts are supported by the mobile representative console:

  • Remote Jump
  • RDP
  • Shell Jump

Jump Shortcuts are grouped according to who can access them - only the user who created them or a particular team.

  1. To locate a Jump Shortcut, tap Jump Items from the menu.
  2. Select a location and touch the Refresh icon.
  3. Once you have found the system you wish to access, select the entry to view details.
  4. Tap the Jump button to begin a session.