Advanced Support: Contact Bomgar Technical Support

The tab header in /appliance displaying advanced support options.

The Advanced Support section gives you contact information for your Bomgar Technical Support team and also allows an appliance-initiated support tunnel back to Bomgar Technical Support, enabling quick resolution of complex issues.

Advanced Support

If the A Support Session with Bomgar Corporation in progress section is visible, Bomgar Technical Support has an active session taking place with your Bomgar Appliance. The Duration column indicates how long Bomgar Technical Support has been in session with your appliance. To stop the session, click Terminate, and the tunnel between your appliance and Bomgar Technical Support closes.

The Advanced Support section called "A Support Session with Bomgar Corporation is in progress" displaying the start time of a session.