iOS Configuration Profiles
Apple iOS configuration profiles are XML files that quickly load settings and authorization information onto an iOS device. Configuration profiles might contain security policies, Wi-Fi settings, VPN configuration information, authentication credentials, Exchange account settings, email and calendar accounts, or certificates that permit iOS devices to work with a variety of systems.
Add an Apple iOS Configuration Profile
Using Apple Configurator, available at https://support.apple.com/apple-configurator, set up and export a configuration profile.
To make this profile available to your iOS device users, sign into the /login administrative interface of your Bomgar site and go to Public Portals > Apple iOS.
Click Add New Profile to add a public or private iOS configuration profile to this site.
Upload the Apple iOS profile, and enter a name and description that will help customers select the correct profile when browsing your support portal.
To make this configuration profile available to any iOS user who access your public site, check Public. Leaving this option unchecked restricts access to this profile; a representative must generate an access key and provide it to the customer before the customer can view and download a private profile.
Click Add Profile to save this configuration profile and its settings.