Jumpoint: Set Up Unattended Access to a Network

Jump > Jumpoint

Jumpoint Management

Bomgar's Jump Technology enables a user to access computers on a remote network without having to pre-install software on every machine. Simply install a single Jumpoint agent at any network location to gain unattended access to every PC within that network.

Add New Jumpoint, Edit, Delete

Create a new object, modify an existing object, or remove an existing object.

Redeploy

Uninstall an existing Jumpoint and download an installer to replace the existing Jumpoint with a new one. Jump shortcuts associated with the existing Jumpoint will use the new Jumpoint once it is installed.

Note: When an existing Jumpoint is replaced, its configuration is not saved. The new Jumpoint must be reconfigured.

Enable network browsing

At the bottom of the Jumpoint page is the option to Enable network browsing. If checked, permitted user can view and select systems from the network directory tree. If unchecked, user can access a system through a Jumpoint only by entering the system's hostname or IP address. Either way, the user must provide valid credentials to the remote system before gaining access.

Jumpoint :: Add or Edit

Name

Create a unique name to help identify this object. This name should help users locate this Jumpoint when they need to start a session with a computer on its same network.

Code Name

Set a code name for integration purposes. If you do not set a code name, one will be created automatically.

Disabled

If checked, this Jumpoint is unavailable to make Jump connections.

Clustered

If checked, you will be able to add multiple, redundant nodes of the same Jumpoint on different host systems. This ensures that as long as at least one node remains online, the Jumpoint will be available.

Enable Shell Jump Method

If you want users to be able to connect to SSH-enabled and Telnet-enabled network devices through this Jumpoint, check Enable Shell Jump Access.

Add Users

From the Jumpoint edit page, you may authorize users to start sessions through this Jumpoint. After the Jumpoint has been created, you can also grant access to groups of users from Users & Security > Group Policies and to embassy groups from Users & Security > Embassy.

Jump Shortcuts Mass Import Wizard

Jump Shortcuts Mass Import Wizard

When creating a large number of Jump shortcuts, it may be easier to import them via a spreadsheet than to add them one by one in the representative console. From the dropdown in the Jump Shortcuts Mass Import Wizard section, select the type of Jump Item you wish to add, and then click Download Template. Using the text in the CSV template as column headers, add the information for each Jump shortcut you wish to import. Optional fields can be filled in or left blank.

Once you have completed filling out the template, use Import Jump Shortcuts to upload the CSV file containing the Jump Item information. The maximum file sized allowed to be uploaded at one time is 5 MB. Only one type of Jump Item can be included in each CSV file. The CSV file should use the format described in the tables below.

Local Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump shortcut.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: Using the import method, a Jump Item cannot be associated with a personal Jump Group.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Remote Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump shortcut.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: Using the import method, a Jump Item cannot be associated with a personal Jump Group.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Remote Desktop Protocol Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump shortcut.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Username (optional)

The username to sign in as.

Domain (optional)

The domain the endpoint is on.

Display Size (optional)

The resolution at which to view the remote system. Can be primary (default - the size of your primary monitor), all (the size of all of your monitors combined), or XxY (where X and Y are a supported width and height combination - e.g., 640x480).

Quality (optional)

The quality at which to view the remote system. Can be low (2-bit gray scale for the lowest bandwidth consumption), best_perf (default - 8-bit color for fast performance), perf_and_qual (16-bit for medium quality image and performance), or best_qual (32-bit for the highest image resolution). This cannot be changed during the remote desktop protocol (RDP) session.

Console Session (optional)

1: Starts a console session.
0: Starts a new session (default).

Ignore Untrusted Certificate (optional)

1: Ignores certificate warnings.
0: Shows a warning if the server's certificate cannot be verified.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: Using the import method, a Jump Item cannot be associated with a personal Jump Group.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Shell Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump shortcut.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Username (optional)

The username to sign in as.

Protocol

Can be either ssh or telnet.

Port (optional)

A valid port number from 1 to 65535. Defaults to 22 if the protocol is ssh or 23 if the protocol is telnet.

Terminal Type (optional)

Can be either xterm (default) or VT100.

Keep-Alive (optional)

The number of seconds between each packet sent to keep an idle session from ending. Can be any number from 0 to 300. 0 disables keep-alive (default).

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: Using the import method, a Jump Item cannot be associated with a personal Jump Group.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Intel vPro Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump shortcut.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Jump Group

The code name of the team with which this Jump Item should be associated.

Note: Using the import method, a Jump Item cannot be associated with a personal Jump Group.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.