Add-Ons: Trials

Screenshot of the Status > Add-Ons tab in the RS /login admin interface.

View add-on features and functionality available for Bomgar Remote Support, such as Bomgar Vault. Try an add-on for a specific trial period and decide whether to purchase or delete the functionality.


Bomgar Vault is an on-appliance credential store that enables your technicians to access privileged credentials. Eliminate the need for technicians to memorize or manually track passwords, increasing productivity and security – a password that is not known can’t be shared. You can manually enter privileged credentials. Or, try the built-in discovery tool and automatically find Active Directory and local credentials.

Start 30 Day Vault Trial

Click Start 30 Day Vault Trial to try Bomgar Vault. Once you start the trial, the Vault tab becomes available, and you can begin accessing the Vault features from the /login administrative interface.

For more information about Bomgar Vault, please see Vault and Vault: Report on Vault Account and Rep Activity.

Note: If your Remote Support instance is already integrated with a password vault or a privileged identity management system, such as Bomgar Privileged Identity (formerly RED IM), clicking the Start 30 Day Vault Trial will stop the integration.

Note: When your Bomgar Vault trial expires, discovery, rotation, and the storing of credentials in a Bomgar session are disabled until purchase.

Contact Sales

After starting the trial, the Contact Sales button becomes available. If you wish to purchase Bomgar Vault, you can click Contact Sales to receive further assistance.

End Trial and Delete Vault

After starting the trial, the End Trial and Delete Vault option becomes available. If you are not interested in purchasing Bomgar Vault and wish to cease using it in your Bomgar RS environment, click this option.


Clicking End Trial and Delete Vault will permanently delete any Bomgar Vault configurations as well as all discovered accounts, endpoints, and domains from your Bomgar Appliance.