Permission Fields

These fields apply to both user and group policy events.

Field Value Explanation

permissions:admin

1 or 0

1: The user is an administrator.
0: The user is not an administrator.

permissions:api:command

1 or 0

1: The user is allowed to use the command API.
0: The user is not allowed to use the command API.

permissions:api:reporting

1 or 0

1: The user is allowed to use the reporting API.
0: The user is not allowed to use the reporting API.

permissions:api:state

1 or 0

1: The user is allowed to use the real-time state API.
0: The user is not allowed to use the real-time state API.

permissions:canned_scripts

1 or 0

1: The user may create and edit canned scripts.
0: The user may not create or edit canned scripts.

permissions:change_display_name

1 or 0

1: The user may change their display name.
0: The user may not change their display name.

permissions:custom_rep_links

1 or 0

1: The user may create and edit custom rep links.
0: The user may not create or edit custom rep links.

permissions:endpoint_analyzer

1 or 0

1: The user may use the endpoint analyzer.
0: The user may not use the endpoint analzyer.

permissions:file_store

1 or 0

1: The user may add or remove files from the file store.
0: The user may not edit the file store.

permissions:issues

1 or 0

1: The user may create and edit issues.
0: The user may not create or edit issues.

permissions:jump_groups

1 or 0

1: The user may edit Jump Groups.
0: The user may not edit Jump Groups.

permissions:jump_item_role:default:id

string

The unique identifier of this user's default Jump Item Role.

permissions:jump_item_role:default:name

string

The name of this user's default Jump Item Role.

permissions:jump_item_role:personal:id

string

The unique identifier of this user's personal Jump Item Role.

permissions:jump_item_role:personal:name

string

The name of this user's personal Jump Item Role.

permissions:jump_item_role:system:id

string

The unique identifier of this user's system Jump Item Role.

permissions:jump_item_role:system:name

string

The name of this user's system Jump Item Role.

permissions:jump_item_role:teams:id

string

The unique identifier of this user's team Jump Item Role.

permissions:jump_item_role:teams:name

string

The name of this user's team Jump Item Role.

permissions:rep_to_rep_screen_sharing

1 or 0

1: The user is allowed to show their screen to other users outside of a session.
0: The user is not allowed to show their screen to other users.

permissions:rep_to_rep_screen_sharing:control

1 or 0

1: When showing their screen to another user, the user is allowed to grant control to the viewing user.
0: When showing their screen to another user, the user is not allowed to grant control to the viewing user.

permissions:reporting:license_reports

1 or 0

1: The user is allowed to view license usage reports.
0: The user is not allowed to view license usage reports.

permissions:reporting:recordings

1 or 0

1: The user is allowed to view support session recordings.
0: The user is not allowed to view session recordings.

permissions:reporting:support_reports

none
user_sessions
team_sessions
all_sessions

Whether the user is disallowed to generate reports or is allowed to generate reports only for sessions in which they were the primary user, for sessions in which one of their teammates was the primary user or one of their teams was the primary team, or for all sessions.

permissions:support

not_allowed
full_support
chat_only

Whether the user is disallowed to offer support or is allowed to offer full remote support. The user may also be allowed only to send chat messages within a session.

permissions:support:extended_availability_mode

1 or 0

1: The user is allowed to enable extended availability.
0: The user is not allowed to enable extended availability.

permissions:support:external_key*

1 or 0

1: The user is allowed to edit the external key.
0: The user is not allowed to edit the external key.

permissions:support:invite_temp_rep

1 or 0

1: The user is allowed to invite an external user into a single session.
0: The user is not allowed to invite an external user into a session.

permissions:support:jump:clients

1 or 0

1: The user is allowed to Jump to unattended systems via preinstalled Jump Clients.
0: The user is not allowed to Jump to unattended systems via pre-installed Jump Clients.

permissions:support:jump:local

1 or 0

1: The user is allowed to Jump to unattended computers on the same network without Jump Clients or a Jumpoint.
0: The user is not allowed to Jump to computers on the same network without Jump Clients or a Jumpoint.

permissions:support:jump:remote

1 or 0

1: The user is allowed to Jump to unattended remote computers through a Jumpoint.
0: The user is not allowed to Jump to unattended remote computers through a Jumpoint.

permissions:support:jumpoint:admin

1 or 0

1: The user is allowed to create and edit Jumpoints.
0: The user is not allowed to create or edit Jumpoints.

permissions:support:jumpoint:shell

1 or 0

1: The user is allowed to use Shell Jump.
0: The user is not allowed to use Shell Jump.

permissions:support:rdp:remote

1 or 0

1: The user is allowed to use Bomgar to start a Remote Desktop Protocol (RDP) session with a computer on a remote network.
0: The user is not allowed to use Bomgar for RDP on a remote network.

permissions:support:team_share

1 or 0

1: The user can share sessions with teams to which they do not belong.
0: The user cannot share sessions with teams to which they do not belong.

permissions:support:vnc:remote

1 or 0

1: The user is allowed to use Bomgar to start a VNC session with a computer on a remote network.
0: The user is not allowed to use Bomgar for VNC on a remote network.

permissions:support:vpro

1 or 0

1: The user is allowed to control a computer using Intel® vPro Technology.
0: The user is not allowed to control a computer using Intel® vPro Technology.

permissions:teams

1 or 0

1: The user is allowed to create and edit teams.
0: The user is not allowed to create or edit teams.

permissions:users:set_passwords

1 or 0

1: The user is allowed to reset other users' passwords.
0: The user is not allowed to reset other users' passwords.