Create and Configure the SAML Security Provider
Go to /login > Users & Security > Security Providers.
From the dropdown, select the type of server you want to configure. Then click the Create Provider button.
Note: You can configure only one SAML provider.
This unique name helps to identify your provider. The name for your SAML provider is auto-generated and cannot be edited at this time.
If checked, your Bomgar Appliance can search this security provider when a user attempts to log in. If unchecked, this provider will not be searched.
By default, user provisioning occurs on this provider. If you have a SCIM provider set up, you can choose to provision users through that provider instead.
Note: This setting cannot be modified after this security provider is first saved.
Identity Provider Settings
The metadata file contains all the information needed for the initial setup of your SAML provider and must be downloaded from your identity provider. Save the XML file, and then click Choose File to select and upload the selected file.
Note: The fields for Entity ID, Single Sign-On Service URL, and Certificate are automatically populated from the identity provider's metadata file. If you cannot get a metadata file from your provider, this information can be entered manually.
This is the unique identifier for the identity provider you are using.
Single Sign-On Service URL
When you want to log into Bomgar using SAML, this is the URL where you are automatically redirected so you can log in.
This determines whether an HTTP POST occurs or whether the user is redirected to the sign-on URL. This should be left as redirect unless otherwise required by the identity provider.
This certificate is used to verify the signature of the assertion sent from the identity provider.
Service Provider Settings
Download the Bomgar metadata, which you then need to upload to your identity provider.
This is your Bomgar URL. It uniquely identifies your site to the identity provider.
If necessary, you can decrypt messages sent by the identity provider, if they support and require encryption. Click Choose File to upload the private key necessary to decrypt the messages sent from the identity provider.
User Provision Settings (Visible Only if This Provider is Used for User Provisioning)
These attributes are used to provision users within Bomgar. The default values match Bomgar-certified applications with various identity providers. If you are creating your own SAML connector, you may need to modify the attributes to match what is being sent by your identity provider.
Authorization Settings (Visible Only if This Provider is Used for User Provisioning)
This is the SAML attribute that contains the names of groups to which users should belong. The default name for the Bomgar applications is "Groups".
Note: If the attribute value contains multiple group names, you need to specify the delimiter used to separate their names. If the delimiter is left blank, then the attribute value may contain multiple XML nodes with each one containing a different name.
Allows a predefined list of groups to be associated with the security provider. This list can then be used to associate a group with the appropriate group policy.
Default Group Policy
Each user who authenticates against an external server must be a member of at least one group policy in order to authenticate to your Bomgar Appliance, logging into either the /login interface or the access console. You can select a default group policy to apply to all users allowed to authenticate against the configured server.
Note that if a default policy is defined, then any allowed user who authenticates against this server will potentially have access at the level of this default policy. Therefore, it is recommended that you set the default to a policy with minimum privileges to prevent users from gaining permissions that you do not wish them to have.
Note: If a user is in a default group policy and is then specifically added to another group policy, the settings for the specific policy will always take precedence over the settings for the default, even if the specific policy is a lower priority than the default, and even if the default policy's settings are set to disallow override.