Prerequisites for the Bomgar Privileged Access Integration with RED IM
You must purchase this integration separately from both your Bomgar software and your RED IM solution. For more information, contact Bomgar sales.
To complete this integration, please ensure that you have the necessary software installed and configured as indicated in this guide, accounting for any network considerations. The integration is provided in the form of a plugin (ZIP archive containing the necessary DLL files and other supporting files) for use within Bomgar's Endpoint Credential Manager (ECM). Please ensure you have acquired the proper version of the ECM to be compliant with the version of Bomgar Privileged Access in use, and install the ECM according to the instructions in Configure the RED IM Plugin for Integration with Bomgar Privileged Access.
- Bomgar Privileged Access: 15.x and newer
- RED IM: 5.4.0 and newer
The following network communication channels must be open for the integration to work properly.
|Outbound From||Inbound To||TCP Port #||Purpose|
|ECM Server||Bomgar Appliance||443||ECM calls to the Bomgar API.|
|ECM Server||RED IM||
|ECM calls to RED IM.|