Install the Access Console on iOS

Apple AppStore Icon

 

The Bomgar access console for iOS is available for free download from the Apple App Store. From your iOS device, search the App Store for "Bomgar Access Console" and then install the app.

If your company uses an Enterprise App Store to distribute apps, contact Bomgar Technical Support to make the Bomgar access console app available through your Enterprise App Store.

To run the Bomgar access console on your device, your Bomgar software version must be 15.2 or higher, and the iOS device must be running iOS 7 and later.

Note: Only the Bomgar access console can be used with a Privileged Access (PA) site. The Bomgar representative console cannot be used to connect to a PA site, nor can the Bomgar access console be used to connect to a Bomgar Remote Support site.

IMPORTANT!

Your Bomgar Appliance must be equipped with a valid SSL certificate signed by a certificate authority. Bomgar does not support using self-signed certificates for the iOS access console. Once you have applied a CA-signed SSL certificate to your Bomgar Appliance, contact Bomgar Technical Support. Your support representative will create a new software build that integrates your SSL certificate. With this updated build installed on your appliance, you can run the Bomgar access console on your device to access endpoints from virtually anywhere.