Bomgar Verify Installation

New Installation of Bomgar Verify Security Server

The following steps describe how to install the Bomgar Verify Security Server and guide the user through the installation process via the Advanced Configuration Wizard. Please make sure the correct license keys are provided with the purchase of Bomgar Verify Security Server. If a license key has not been received, please contact Bomgar Support at help.bomgar.com.

Note:During installation, a check is completed to see if Microsoft .NET Framework 3.5 is installed. If it is not installed, Bomgar Verify downloads and installs the framework.

Install Microsoft .NET Framework 3.5

  1. Locate the Bomgar Verify Security Server software and execute the setup file.
  2. During this time, the Microsoft .NET Framework 3.5 check is completed. If needed, the framework is downloaded.
  3. Click I agree to Microsoft’s license terms to being downloading the framework.
  4. Click Install.
  5. When the .NET installation is compete, click OK to continue.
  6. Click Accept to accept the Bomgar Verify license terms.
  7. Click Next.
  8. Security Server Install

  9. Accept the default destination path for installation, or enter a new path where Bomgar Verify Security Server software should be installed. Click Next.

Begin Bomgar Verify Installation

  1. Click I agree to Microsoft’s license terms to being downloading the framework.

  2. Click Install.
  3. When the .NET installation is compete, click OK to continue.

  4. Click Accept to accept the Bomgar Verify license terms.

  5. Click Next.
  6. Security Server Install

  7. Accept the default destination path for installation, or enter a new path where Bomgar Verify Security Server software should be installed. Click Next.

     

  8. Portal Install

  9. On the Setup Type screen, select Typical.

  10. Click Next.
  11. On the summary screen, click Install.
  12.  

    Advanced Configuration Install

  13. For the installation type, select New Installation. Click Continue.

     

    IMPORTANT

    During installation, a unique, customer encryption key is created and encrypted with AES 256 bit technology. It encrypts any user data such as private telephone numbers and the token types selected and stored within the Bomgar Verify Security Server. It is essential that the key created and saved in the file config.db is not deleted or overwritten with a second installation. Otherwise, it is not possible to decrypt the user data stored within the Bomgar Verify Security Server. For disaster recovery situations, future upgrades, and/or server replications, a backup of Config.db and server.ini MUST be made.

    Note: For disaster recovery, future upgrades, and/or server replications, a backup of Config.db and server.ini MUST be made. For 32-bit installations, use dir :\program Files\Bomgar\Security Server, and for 64-bit installations, use dir :\program Files (x86)\Bomgar\Security Server.

  14.  

    CGI Install

  15. If the server does not have the CGI module of IIS installed, a warning message appears. Select OK to allow Bomgar Verify to begin installing the missing module.

  16.  

    ASP Install

  17. If the server does not have the ASP.NET module in IIS, a warning message appears. Select OK to allow Bomgar Verify to begin installing the missing module.

  18.  

    Company Name and License Details for Install

  19. Complete the installation by entering the company name and license key. Click Continue.

Note:The company name is displayed when sending passcode messages to mobile devices.

 

Install the Bomgar Verify Edge Server

The following steps describe how to install the Bomgar Verify Edge Server and guides the user through the installation process via the Advanced Configuration Wizard.

Install Microsoft .NET Framework 3.5

  1. Locate the Bomgar Verify Security Server software and execute the setup file.
  2. During this time, the Microsoft .NET Framework 3.5 check is completed. If needed, the framework is downloaded.
  3. Click I agree to Microsoft’s license terms to being downloading the framework.
  4. Click Install.
  5. When the .NET installation is compete, click OK to continue.
  6. Click Accept to accept the Bomgar Verify license terms.
  7. Click Next.
  8. Security Server Install

  9. Accept the default destination path for installation, or enter a new path where Bomgar Verify Security Server software should be installed. Click Next.

 

 

Begin Edge Server Installation

Custom Setup

  1. On the Setup Type screen, select Custom. Click Next.

  2.  

  3. Select features. Click Next.

  4. On the summary screen, click Install.
  5.  

     

  6. For the installation type, select Additional Replica (Server). Click Continue.
  7.  

    CGI Install

  8. If the server does not have the CGI module of IIS installed, a warning message appears. Select OK to allow Bomgar Verify to begin installing the missing module.
  9.  

    ASP Install

  10. If the server does not have the ASP.NET module in IIS, a warning message appears. Select OK to allow Bomgar Verify to begin installing the missing module.
  11.  

    Company Name and License Details for Install

  12. Complete the installation by entering the company name and license key. Click Continue.