To view the help files, click upon the button within the Admin GUI.
This will launch the Help, which will open in a separate browser window.
The Help page is made up of a navigation pane on the left hand side, where you can locate information on administration based tasks. The right hand side will display selected information. By default the help page displayed is linked to the Admin GUI menu, i.e. if in “Config” menu will display “Config” Help page.
The top bar within the Help window has four quick links, three of these are links to the Bomgar Verify
Web site to provide up to date information regarding Bomgar Verify, product integration guides and online FaQ’s. The last link will launch your email client so that a “support email” can be sent.
When sending a “support email” please include the Customer ID (this is listed on your license certificate) with all correspondence.
Included with the Help Manual is the “Search Capability”, click upon the “search” link within the left-hand navigation pane. Enter search criteria and click “submit”
All results are then displayed, they are shown in order with complete matches and a score associated with the search. You can then select and click upon the relevant link to display the information.