Bomgar Verify Additional Tools

Reporting Wizard

Bomgar Verify now has an additional tool called ”Reporting Wizard” which allows further detailed investigation of user set up and overall system usage.

This tool can be used in one of two ways, via a graphical user interface for manually creating reports or in command line mode for scripts or batch jobs to use.

The Bomgar Verify Report tool can be launched from the “Start” “Programs” “Bomgar” Report Wizard link, alternatively run:

    32 bit installations \Program Files\Bomgar\Security Server\Report\report.exe
    And 64 bit installations \Program Files(x86)\Bomgar\Security Server\Report\report.exe

Reporting Wizard

Once launched the Report GUI is shown, see below:

 

 

Run Report

When a report is running the Stop button may be clicked to halt the current report. The Clear button will clear any previous report that has been outputted to the GUI screen.

 

Help Button

The Help button will provide detailed information of how to use the report wizard in HTML format

Bomgar Verify administrators have a number of pre configured reports to run against selected configured domains. Once complete, report information can be managed from the GUI or can be exported to CSV file.

Domain Selection

All domain information is obtained from the server.ini file. All that is required is to select the domain that a report is required for.

LDAP Base DN

The LDAP base DN can be set to only interrogate a certain part of your directory server.

Example OU=HQ,DC=W23,DC=com, so only users in HQ are reported upon.

Once the Domain has been selected, it is a case of choosing one of the reports.

All Managed Users

This will output to the screen all users who are currently managed (This will include users who are in ICE mode or a user who is disabled but still having a license assigned to them). Upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

Report: All Managed Users

In addition a CSV report can be generated by clicking the “Export results to a file” button.

When the report has run, information will be outputted to the report GUI console.

Clicking upon any of the Login ID user links will allow direct management via the Bomgar Verify local Admin GUI.

 

Disabled Users

This will output to the screen all users who are in a disabled state upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Enabled Users

This will output to the screen all users who are in an Enabled state upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

ICE Users

This will output to the screen all users who are in ICE Mode state upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Full Administrators

This will output to the screen all users who have Administrative role based permissions upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

HelpDesk Administrators

This will output to the screen all users who have HelpDesk role based permissions upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Config Administrators

This will output to the screen all users who have Config role based permissions upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Real Time OTP Users

This will output to the screen all users who are setup for “Real Time OTP” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Pre Loaded OTP Users

This will output to the screen all users who are setup for “Pre Loaded OTP” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Soft Token Users

This will output to the screen all users who are setup for “Soft Token” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Daycode Users

This will output to the screen all users who are setup for “Daycode” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Tmp Users

This will output to the screen all users who are setup for “Tmp code” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Static Users

This will output to the screen all users who are setup for “Static code” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Users who have NOT authenticated in (x) days

This will output to the screen all users who have not authenticated in (selectable) days upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Users who have authenticated in the last (x) days

This will output to the screen all users who have authenticated in the last (selectable) days upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button.

Users Sending Passcodes Via eMail

This will output to the screen all users who are setup to receive “Passcodes via eMail” mode upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button

Users sending Passcodes Via Public Mobile Number

This will output to the screen all users who are setup that have a “Public Mobile Number” i.e. Mobile is populated in LDAP within the “Mobile” attribute. The Mobile number will be displayed in the output. The Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button

Users sending Passcodes Via Private Mobile Number

This will output to the screen all users who are setup that have a “Private Mobile Number” i.e. Mobile is encrypted by the Bomgar Verify server. The Mobile number will be displayed in the output. The Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button

Users Waiting To Enrol

This will output to the screen all users who still haven’t completed the enrolment process upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button

Custom Filter

This will output to the screen any custom filter that is inputted to this window. A custom filter can be generated by any LDAP tool or by an AD query string.

In addition, a CSV report can be generated by clicking the “Export results to a file” button

SecurAccess SecurPassword _ SecurAccess Used count

This will output to the screen all users who are using both SecurAccess and also SecurPassword upon the Bomgar Verify server; the Bomgar Verify administrator will then be able to directly manage any selected users via the Report GUI.

In addition, a CSV report can be generated by clicking the “Export results to a file” button

Reporting Wizard (Cmd Line)

The following command line options are available

Usage: report.exe /auto /report=(number) /file=(file name and path) /days=(number of days) /domain=(domain name) /hidegui /debug

The report number is a logical number assigned to each report, therefore please see table below for number to report mappings

Report Number

1 All Managed Users
2 Disabled Users
3 Enabled Users
4 ICE Users
5 Full Administrators
6 HelpDesk Administrators
7 Config Administrators
8 Real Time OTP Users
9 Pre Loaded OTP Users
10 Soft Token Users
11 Voice Token Users
12 Daycode Users
13 Tmp Users
14 Static Users
15 Users who have NOT authenticated in (x) days
16 Users who have authenticated in the last (x) days
17 Users Sending Passcodes Via eMail
18 Users Sending Passcodes Via Public Mobile Number
19 Users Sending Passcodes Via Private Mobile Number
20 Users Waiting to Enrol
21 Users that have not enrolled secret questions
22 Custom report
23 SecurAccess used count

 

/auto Must be set to use command line options
/report=(number) Must be set to the number of the radio button to select. 1=All Manager Users, 2=Disabled users etc
/file=(file name) Must be set to the file name and path the report is created in. Example c:\report.csv
/days=(number of days) Only required for reports the need the number of days entering
/domain=(domain name) Optional, defaults to primary domain
/ldapbase=(LDAP Base DN) Optional, defaults to primary domain
/hidegui Optional, if set will hide the graphical interface
/email=(recipient) Optional, sends report to the email address (recipient), multiple recipients must be separated with a semicolon
/debug Optional, if set will enable debug

Example 1:

Report /auto /report=1 /file=”c:\reportout.csv"

Example 2:

Report /auto /report=13 /file=”c:\tmp\not_authenticated.csv” days=30 /domain=”securevoy.com” /hidegui"

Reporting Selection

Reporting Wizard (Admin GUI)

Reports can now be generated directly within the Bomgar Verify Admin GUI.

There are 23 pre-configured reports that can be run against each LDAP Domain. In addition to selecting the LDAP Domain, the LDAP base can also be configured. This allows large Enterprises to designate reports against certain Business units with their own LDAP Domain (OU's)

The list of reports are displayed right of this screenshot.

Once the designated report has run the output is displayed in the right hand window of the Admin GUI, this allows the Admin or Helpdesk operator directly manage the listed user from within the

Admin GUI.