Use Jump Shortcuts to Access Unattended Computers from the iOS Connect Representative Console

To access an individual computer without end-user assistance, install a Jump Shortcut for that system within the representative console or from the Jump Clients page of the /login administrative interface.

  1. To locate a Jump Shortcut, tap on the Jump Clientsoption at the bottom of the screen.
  2. Select a location and touch the Refresh button.
  3. Once you have found the system you wish to access, select the entry to view details.
  4. Tap the Jump button to begin a session.