Change Settings in the Bomgar Connect Representative Console

Bomgar Representative Console Settings

Click on File > Settings in the upper left-hand corner of the console to configure your preferences.

 

Representative Console Settings

When a session enters your queue or when you receive a chat message, you can choose to hear a sound, to see the application icon flash, and/or to receive a pop-up notification. Pop-up notifications appear independent of your console and on top of other windows.