SSL Certificate Management Prior to Base 3.3.2

Note: This video applies to Bomgar Appliances running appliance software prior to Base 3.3.2. For Bomgar Appliances running Base 3.3.2 or later, see SSL Certificate Management, Base 3.3.2 and Later. To verify your version of Base, log into your /appliance interface and check the Status > Basics page.


Applying SSL certificates to your Bomgar Appliances helps to ensure the security of your support sites. View the basics of applying certificates, both self-signed and certificate-authority-signed.

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Transcript: SSL Certificate Management Prior to Base 3.3.2


Your customers feel more confident in your security when you use SSL certificates to guarantee their interactions with your site are secure. Manage your certificates from the Security page of the /appliance interface.

Server Configurations

On the Server Configurations page, you can view the SSL configurations set up on your appliance. Each active configuration links a certificate with one or more IP addresses.

With New Basic Configuration, quickly configure and globally apply a self-signed certificate. With New Advanced Configuration, configure a more detailed self-signed certificate or select an existing certificate, and then assign the certificate to IP addresses.


The Certificates page lists all the certificates that exist on your appliance, including details. From here, you can create a self-signed certificate or a certificate request.

Certificate Requests

On the Certificate Requests page, view all requests waiting to be signed. Click Details to access the request data required by your certificate authority. You also can create a self-signed certificate or certificate request.


Here, view all private keys that are resident on the appliance. Each key shows its certificate or request association.


From the Import page, upload signed certificates and private keys.


Bomgar Corporation recognizes your need for security. Configure your certificates to fully assure your customers.