Updates for Support Administrators

Bomgar 15.2 contains the following updates for Bomgar administration.

Feature

UPDATES FOR SUPPORT ADMINISTRATORS

API Updates

View session events in the Archive report, with data similar to that available in the SupportSession report. Also, view the company_name when sending the get_api_info command. The Company API Name is also available on the /login > Status > Information page.

Automatic Installation of Critical Updates

Set up your Bomgar Appliance to automatically install critical updates.

LDAP Optional Sync

Set whether your LDAP integration should sync in real time or once per day.

Outbound Events Email Enhancement

Choose additional messages to send in outbound event emails.