Updates for Support Administrators

Bomgar 16.2 contains the following updates for Bomgar administration.

Feature

UPDATES FOR SUPPORT ADMINISTRATORS

Auditability Enhancements for Cloud

Send syslog messages over an encrypted TLS connection to one or more syslog servers.

Enhanced Jump Client Maintenance

No more manually deleting uninstalled Jump Clients from your Jump Interface. An administrator can configure Jump Clients to be automatically removed from the representative console once uninstalled or to remain in the list until manually removed.

Improved API Authentication

Improvements to the Jump Client mass deploy installer allow you to deploy Jump Clients with zero visual interruption to end systems.

Upgrade Notifications

When checking for updates to your Bomgar software, more informative messages tell you if no updates are available or if an update is available but an error occurred when distributing it to your appliance.