Jump Technology is Bomgar’s solution for supporting unattended computers and servers. It offers two modes of unattended access: Jumpoints and Jump Clients. This post is intended to clarify the difference between the two.
The Bomgar Jump Client gives your support reps the ability to access unattended Windows, Mac and Linux computers. Jump Clients can be mass deployed, or deployed while you are in a session. Once installed, Jump Clients allow you to access the remote computers wherever they are.