
Perspectives
Hidden Dangers of Privileged Access: Prioritizing Only People
Every now and then, we talk to a customer that just gets it. Zoom in on University for the Creative Arts. Customers for less than a year, UCA has proven that when implemented strategically, Bomgar can truly help transform a service desk. Their success with Bomgar is practically becoming common knowledge here in the UK, having spoken publically about their use of Bomgar at the UCISA conference in Liverpool this March, the SITS Conference in London in April and most recently, the UCISA Support Services Conference in Edinburgh just a couple weeks ago.
Since we know that most of you couldn’t make it to Edinburgh, we thought we’d share their presentation which will take you on a journey down UCA’s road to building a more collaborative service culture.
Key facts from their implementation:
You can view the full UCISA presentation to learn more.
Kim Richard
North America Marketing Manager at Bomgar
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