Racing to into the Arctic with sights set on the magnetic North Pole, Jo Wichcombe will have support on many levels and though several platforms. As a competitor in the Polar Race, Wichcombe will not be alone in her 350 mile trek starting from Resolute Bay in Nunavut and to the magnetic North Pole – leading technology from Bomgar and our customer Pure Technology will keep her in touch as she braves the extreme polar territory.
Looking to claim the prestigious Blue Ice Trophy, Wichcombe is participating in this fifth bi-annual race to raise money and awareness of the Jamie G Sporting Trust, a charity that supports setting up sports clubs for children as well as the Trussell Trust, a charity which sets up food banks for impoverished children throughout the UK.
For the race, Pure Technology has provided its PureXtreme package – a Panasonic Toughbook CF30, PureXtreme laptop case, Iridium 9555 Satellite Phone (the only one that works in the Arctic), solar roller charger and 24/7 support – to help Wichcombe maintain her daily blog and communicate with the world. Using Bomgar’s remote support technology, Pure Technology reps will be able to remotely access and monitor the performance ofWichcombe’s IT systems, which will be operating in temperatures of -40 degrees.
Danny Long, managing director of Pure Technology, explains that Wichcombe’s support package allows them to push boundaries for communications delivery, noting those who wish to tackle extreme adventures in extreme conditions from the Arctic to the Sahara. Using Bomgar, support reps in both London and Australia will be able to jointly view and control Wichcombe’s screen to collaboratively resolve any technology issues that may arise.
You can follow along with Wichcombe’s adventure on her blog, or read more about Bomgar’s and PureTechnology’s involvement in our press release.
Elizabeth Hulsey is the Public Relations Specialist at Bomgar