Cable and online drama series continue to dominate, and let's face it. Most of us have spent hours (too, too many hours) watching our favorite characters through season after season of shocking plot twists, beloved character deaths and suspenseful cliffhangers.  And with the Emmys airing this Sunday evening, we've all got our favorites we are sure should win an award. 

As a remote support software provider with thousands of IT support professionals as customers, we just couldn't help but wonder: what if these tv-characters-turned-friends were actual end-users? Just what kind of help tickets would they be submitting? We took the six nominees for Outstanding Drama Series and have fashioned help desk tickets based on some of our favorite characters. Can you identify all the shows?

Got a great service desk request based on your favortie show popping into your head right now?  We want to hear it!  Attached is a template for you to make your own IT service request from characters from any of your current favorite tv shows - Dexter, True Blood, Sons of Anarchy, Nashville, The Newsroom, Walking Dead - or even an old favorite (anyone remember Lost?). 

Send your best scenario to and we'll highlight some of our favorites!  

Happy Emmy watching!

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Liz Richardson