Here we are again – it’s Friday! I’m sure most of us caught some of the highly-anticipated iPhone 5 announcement, but what about everything else that went on? Below is a quick wrap-up of some of this week’s most interesting tech news, including the Apple highlights!


FAQ: It’s the iPhone 5
This week, Apple unveiled the iPhone 5, the nameplate everyone was expecting about this time last year after the announcement of the iPhone 4S. This post gets down to the nitty-gritty of when, where and how much in regards to Apple’s newest release.

Carestream Dental Delivers Superior Tech Support to Customers with Bomgar
This recent customer announcement highlights how Carestream Dental is using Bomgar to provide remote technical support to thousands of customers throughout North America. With more than 100 years of industry experience, Carestream Dental supports practice management software and digital radiography equipment for oral health professionals.

Spotlight on Cybersecurity
Cybersecurity events make splashy news headlines, with damages from data breaches running in the millions of dollars and the spectre of attacks on government agencies and critical infrastructure looming large. This article fills you in on what you need to know about cybersecurity and cyber threats.

IT spending grows 6% in 2012, says IDC
Software, storage, enterprise network and mobile device sales helps save the day in a struggling economy. While 2012 has been a tough year for many IT vendors, IDC says they have done better overall than many expected in the first half of the year.

The 12 Most Dreaded Help Desk Requests
Check out this slideshow from InfoWorld, and see if your company’s help desk experiences some of the same pain points!

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Elizabeth Hulsey

Sr. Marketing Communications Specialist

At Bomgar, Elizabeth is responsible for building Bomgar’s brand awareness through public relations, media relations and social media. She works directly with Bomgar’s PR agencies in the US and UK to develop thought-leadership and industry specific content to expand Bomgar’s digital footprint and communicate key company/product messages. Elizabeth also manages the blog, social media and webinar channels for Bomgar, compiling compelling and relevant content to post daily, weekly and monthly. She has a Bachelor of Arts in Communications from Lee University, and has been with Bomgar since September 2009.