Fall is in the air, pumpkin-spice-everything has taken over for these next few weeks, and we finally made it to Friday! You know what that means – time to catch up on the news you missed! By now you have finished your morning latte, so spare a few moments from fall day dreaming, and check out this week’s news round-up.


Taste of Tech
Just in time for the holidays, we are putting together the first ever Bomgar Taste of Tech Cookbook, because we know that deep down, some of you tech junkies like to cook. That’s right, cook! Throw caution to the wind, and send us your best recipes by October 12th.

A Little API Magic Lets Your Users Request Remote Support From Any Site
Bomgar speaks out again! This time, solutions engineer Brian Page shares some more tips and tricks of the trade when using the Bomgar solution. For all you Bomgar power-users out there, read to find out more of the simple API calls that can be used to start sessions. You may find these useful to incorporate on existing web pages to improve and streamline the support experience for your customers.

Survey Highlights Employee Concerns About BYOD
Business concerns about the bring-your-own-device (BYOD) trend have been well documented, and this article features results from a new Harris survey commissioned by Fiberlink, revealing that employees have worries about BYOD policies as well. Who knew? The vast majority of the 2,243 enterprise workers surveyed said they are concerned about their employers being able to access their personal devices.

One-fourth of Americans victims of data breach
Twenty-six percent of Americans have been told their personal information like passwords and credit card numbers may have been exposed by a data breach, a survey showed Monday. The survey by the security firm McAfee and the National Cyber Security Alliance found 90 percent of Americans agree that a safe and secure Internet is crucial to economic security and the same number do not feel completely safe from viruses, malware and hackers while on the Internet.

Bomgar. Just. Works.
One of Bomgar’s own, Nate Quarterman, shares his experiences working for a company that customers seem to love. For some, Bomgar has reached the status of a company name-turned-verb. Read more to see how support organizations are “Bomgaring” their users all day, every day.

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Elizabeth Hulsey

Public Relations Specialist at Bomgar