Bomgar Demonstrating Benefits of Chat, Integrated Remote Support at TSW 2016
by Brent Goodman •
This week, Bomgar is presenting at the Technology Services World Expo being held in Las Vegas, Nevada, October 17 - 19. Bomgar will lead a session featuring tips for enhancing the customer support experience through integrated chat technology. Although chat is an excellent channel to improve service desk productivity, when organizations implement it as a standalone solution, they often fail to realize its full potential and ROI. This session will outline how to the increase the value and power of chat through integration with your current environment, and offer real-world examples of successful chat implementations.