We know that many of you are now being asked to configure iOS profiles for iPhone, iPad and iPod Touch devices. We definitely heard your requirements, and Bomgar began supporting Apple iOS Configuration Profiles with 10.5.2, released in August, 2010.
 
Apple iOS Configuration Profiles are XML files that contain device security policies, VPN configuration information, Wi-Fi settings, Exchange account settings, mail settings, and certificates that permit iPhone, iPod Touch, and the iPad to work with a variety of systems. There is also a detailed troubleshooting article available in Bomgar’s new Self Service Center, as shown below:

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To access the SSC and activate your login, go to www.bomgar.com/support or reference the technical document on Apple iOS Configuration Profiles.

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Sandra Hanna

Director of Education Services