Remote Support Security Presentation at the Service Desk Institute's TFT13 Conference
Architecture, Authentication, Access Controls and Audit.
The are the four areas for security focus outlined earlier this week by Bomgar's Chief Strategy Officer, Nathan McNeill.
McNeill's presentation, presented as part of the Service Desk Institute's TFT13 Conference, points out some security weaknesses IT organizations often miss about themselves. During the Q&A session, George Spalding, Executive VP at Pink Elephant, asked, “So Nathan, am I correct in assuming that most organizations who use remote support are not secure?”