2018 professional and personal resolutions from our Bomgar Insiders!
by Elizabeth Hulsey|
Many will start the new year off with personal resolutions to get back to the gym, learn a new skill or save up for that home repair. But let’s not forget the professional resolutions – and for ever-busier IT staffs, 2018 holds the potential to become a year filled with new individual or IT department progress thanks to setting goals for implementing new technology and training.
We polled our Bomgar Insiders to ask them what they were most looking forward to achieving in 2018, and what they’ve resolved to accomplish in the year ahead. Let’s take a look!
Lots of Insiders were all about upgrading their skill set or those of colleagues via training:
Obtain my CISSP this year
Further training on VM and Hypervisor
Launch an online ethics Continuing Professional Education class
Others shared the broader business objectives they have in mind:
Complete the disaster recovery plan
Get KPIs and reporting dashboards done
Complete Office 365 training
Become a better advocate for security operations
Advance our company’s ITSM maturity
Hire 20 new IT security staff
Move my infrastructure to the cloud
Successfully implement omnichannel contact center
Then there were the IT pros who shared their personal professional achievements resolutions:
Improve my professional reputation among my leadership team
To show more compassion to the users’ [about their] issues
Be promoted to director and expand and grow my team
Expand my network of contacts by creating a working relationship with other IT staff
Increase proficiency in Azure
Complete at least one professional certification
Slow down – make time to talk to peers and find ways to be less overwhelmed
And finally, here’s to the Insider who shared a resolution I think everyone can get on board with:
Patch the black hole where hours of my day go and take some time off.
We hope every has a great start to the new year – see you in 2018!
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Public Relations Specialist
At Bomgar, Elizabeth is responsible for building Bomgar’s brand awareness through public relations, media relations and social media. She works directly with Bomgar’s PR agencies in the US and UK to develop thought-leadership and industry specific content to expand Bomgar’s digital footprint and communicate key company/product messages. Elizabeth also manages the blog, social media and webinar channels for Bomgar, compiling compelling and relevant content to post daily, weekly and monthly. She has a Bachelor of Arts in Communications from Lee University, and has been with Bomgar since September 2009.
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