MealTime Provides Exceptional Customer Support using Bomgar

The CLM Group, Inc., best known to the industry as “MealTime,” first introduced the MealTime for DOS point of sale system in 1987. Since then, MealTime has grown to offer point of sale (POS) and a variety of supporting software products for K-12 school districts nationwide, serving over 4000 schools. Continue Reading

Bomgar InSight: Bomgar Tips and Tricks

Do you ever wish you could see through the eyes of your end user? Sometimes verbal directions just don’t cut it when troubleshooting, and you need something more. Continue Reading

Why security and networking teams must get along

Every security professional is aware of the essential paradox in security: things need to be as secure as possible, but also as functional as possible so that the normal course of business can continue. Continue Reading

Bomgar Recognized as Top Rated Remote Administration Solution by Software Users on TrustRadius

At Bomgar, we pride ourselves in putting our customers and users first, always working to ensure our solutions are the best available in the market. Today we’re happy to announce that we’ve been named a 2016 Top Rated Virtual User Session/Remote Administration solution by software users on TrustRadius. Continue Reading

Secure Access to ICS Systems, or Risk Being Left in the Dark

23rd December 2015: an estimated 225,000 Ukrainian residents suffered from a significant blackout, which was later discovered to be the first blackout to be knowingly caused by hackers. Remediation was incredibly difficult, and energy suppliers were left to manually fix damage at impacted sites causing huge disruption across the region. Continue Reading

Bomgar Tips for Improving Password Security

Recycled passwords are believed to be the main culprit of recent breaches in the remote access space. Hackers leveraged leaked data from recent high-profile breaches against other online services to gain access to larger, more critical accounts. While Bomgar customers have not experienced any breaches as a result of this, we are cognizant of the threat of poor password security and taking this opportunity to ensure our customers are following best case practices for authentication and credential management. Continue Reading

Thoma Bravo Adds Bomgar to Security Software Portfolio

I’m excited to share that today Thoma Bravo, LLC, a leading private equity investment firm, announced it has acquired Bomgar from TA Associates. For more than 30 years, Thoma Bravo has provided equity and strategic support to growing companies, with a particular focus on application and infrastructure software and technology enabled services. This investment is a testament to the success of Bomgar’s strategy and transformation during our great partnership with TA Associates, and we are thrilled to now partner with Thoma Bravo on our next phase of growth and innovation. Continue Reading

ANATEL Securely Supports a Growing Enterprise with Bomgar

Brazil's National Telecommunications Agency (ANATEL) was created to promote the development of telecommunications in the world's fifth largest country, and is responsible for activities such as the implementation of national telecommunications policy, license regulation, managing radio frequency spectrum, and the protection of consumer rights. Now as a Bomgar customer, ANATEL is now providing scalable remote support for its growing enterprise. Continue Reading

Infosecurity Europe and SITS Emphasize Importance of Security in Technology

Last week, I attended my first industry trade shows since I've joined Bomgar. The halls at InfoSecurity Europe were filled with exhibitors promoting how their technology can make businesses more secure. I learned about a lot of fascinating products, but found myself drawn to the presentations focused on the human element. Continue Reading

Bomgar Privileged Access Receives ServiceNow Application Certification

Today we announced certification of Bomgar Privileged Access with ServiceNow. This certification signifies completion of a set of defined tests focused on integration interoperability, security and performance for a specific version of ServiceNow. Additionally, this certification ensures best practices are utilized in the design and implementation of Bomgar’s integration with ServiceNow. Continue Reading