As Chief Executive Officer of Bomgar, Matt Dircks is responsible for Bomgar’s long-term market and product strategy and leads the company’s day-to-day operations. He also guides Bomgar’s unique culture that is centered on integrity, transparency, respect and innovation.
Matt Dircks has more than 25 years of experience in the software industry with roles encompassing product strategy, product management, engineering, sales, marketing and corporate development. Prior to becoming CEO of Bomgar in 2014, he was the Vice President and General Manager of Service Support Products at BMC software, joining BMC through the acquisition of Numara Software in February 2012 where he was Vice President of Products since 2008. Before Numara, Dircks served as General Manager of the Server Virtualization Business at Quest Software.
Previously, Dircks was President of Full Armor Corporation a start-up he helped transform from a single-product business into a highly-scalable multi-product, multi-channel corporation. He also served as Senior Vice President of Products & Markets at NetIQ Corp, and prior to joining NetIQ, he, served as General Manager for the Web Products Group and Director of WW Product Management at Citrix Systems. Dircks holds a Bachelor of Business Administration from the University of Iowa.
As Chief Financial Officer of Bomgar, Bruce Duner is responsible for the Company’s financial, accounting, legal, information technology, human resources, and strategic planning functions. Duner has more than 25 years of senior level finance, administrative and general management experience. After beginning his career with Deloitte Haskins & Sells, he has served as a senior financial officer for a variety of private and public companies in the manufacturing, distribution, technology, and healthcare industries. Prior to Bomgar, Duner was Chief Financial Officer for Surgical Information Systems (SIS), a leading provider of surgical and anesthesia software for hospitals and ambulatory surgery centers. While at SIS, Duner was a key member of the transaction team that led a successful equity transaction for his private equity sponsors and led several debt financings and the follow on acquisition of Amkai Solutions. Prior to SIS, Duner served as Senior Vice President and Chief Accounting Officer at Mariner Health Care, and Senior Vice President and Chief Financial Officer for Wonderware. He is a Certified Public Accountant and holds a Bachelor of Science in Business Administration from San Diego State University.
As executive vice president of products and services, Huey Ngo is responsible for satisfying the product development as well as support and services needs of Bomgar's diverse base of customers. Ngo has more than 15 years of experience leading and guiding product development efforts. At Bomgar, he oversees Software Development, Quality Assurance, Information Technology, Customer Support, and Professional Services efforts. Under Ngo's leadership, Bomgar's development team has secured multiple awards and patents for cutting-edge technology, including Bomgar's patented deployment model, JumpTM Technology, Access SponsorTM, EmbassyTM and Rep InviteTM. Prior to Bomgar, Ngo served in engineering leadership positions at SkyTel, a fast-growing telecommunications company. In his seven-year tenure at SkyTel, Ngo helped lead software design, hardware design and product development. His contributions led to the launching of several of SkyTel's flagship wireless messaging products. Ngo holds a bachelor's degree in Electrical Engineering and a master's degree in Electrical Engineering from Mississippi State University.
As executive vice president of worldwide sales and business development, Jim Norton is responsible for Bomgar's global sales revenue and channel strategy. His organization includes sales, channels, solution engineering, sales operations, customer retention and demand generation. Norton brings more than 25 years' sales and marketing leadership experience. Over the past 5 years, Norton has grown Bomgar’s bookings 100% while driving go-to-market efficiencies and increased profitability. His proven sales and channel experience have enabled his prior software companies to rapidly scale revenue resulting in strategic purchases and public offerings. Prior to Bomgar, Norton served as group vice president of sales at Exstream Software, where he was responsible for all new sales revenue in North America. He accelerated growth leading to a $625 million purchase by American Capital. He was instrumental in the subsequent purchase of Exstream by Hewlett Packard nine months later. Norton also served as senior vice president of sales and marketing at Covast and executive vice president of sales at Derivion, helping both companies rapidly increase sales. Additionally, he held sales leadership roles at EDS, Texas Instruments and TenFold. Norton holds a B.A. in information systems and mathematics from Muhlenberg College.
As Senior Vice President of Product Management, Dan DeRosa is responsible for Bomgar's product portfolio, product innovation, product marketing, and new product launches. Dan has more than 25 years of experience managing product and marketing functions, and has led sales, channel development and operations teams. After beginning his career with AT&T, Dan worked at Automatic Data Processing, Dun & Bradstreet, Sage Software, Dell SecureWorks and SunGard before joining Bomgar. In these companies, Dan held marketing and product leadership roles and gained experience with enterprise software, security software and services, risk management products, business process outsourcing services, and cloud/SaaS deployment models. Dan holds a Bachelor of Science in Marketing from Rutgers University.
As General Counsel and SVP, Martin Willoughby is responsible for legal and risk management, global compliance, and corporate development. Willoughby has more than 25 years of experience as a lawyer, business consultant, and entrepreneur. He has owned and operated successful businesses, including his own law and consulting firm, strategically advised companies as in-house counsel, and effectively represented clients ranging from individuals to publicly traded entities. Willoughby was previously Of Counsel with Butler Snow, L.P. law firm and a Principal in Butler Snow Advisory Services, LLC. Willoughby is a Phi Beta Kappa graduate of Millsaps College, a summa cum laude graduate of Mississippi College School of Law, and is a licensed attorney in Tennessee and Mississippi.