Texas-Sized Support

Help Desk Support at Texas A&M University

Justin Brock, Manager of eCommerce, Bomgar™:
Welcome to today's webcast: Texas-Sized Remote Support for Today's Campus. This is Justin Brock manager of E-commerce here at Bomgar™. I would like thank each one of you for joining us. Today we'll have Mike Gerst from Texas A&M. How are you Mike?

Mike Gerst, Information Technologist, Texas A&M University:
I'm doing fine Justin.

Justin Brock, Manager of eCommerce, Bomgar™:
It's good to have you with us today. Mike is an Information Technologist with Texas A&M Agriculture – Texas Cooperative Extension. And, he will be talking about Bomgar™ deployment there at Texas A&M. We'll also have, speaking with Mike today, Nathan McNeill, co-founder and VP of Product Management for Bomgar™.

Nathan McNeill, VP of Product Management, Bomgar™:
Hello Justin.

Justin Brock, Manager of eCommerce, Bomgar™:
How are you today?

Nathan McNeill, VP of Product Management, Bomgar™:
Doing well.