For Mike Gerst and his team, supporting the Texas Cooperative Extension within Texas A&M Agricultural Division offered some unique challenges. Off-campus centers were located throughout the state, and driving across Texas for support was eating time and gasoline.

Come hear how Gerst is now using the Bomgar Box™ to support his user base remotely. This saves time and money while increasing the Cooperative Extension’s user satisfaction and support utilization. This webcast was recorded on Tuesday, September 19 at 1pm CST.

• Nathan McNeill, VP of Product Management, Bomgar™
• Mike Gerst, Information Technologist, Texas Cooperative Extension

Recorded Event: September 19, 2006

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