Remote Support: How Secure Are You?
Remote desktop support is a superb means of decreasing support call times and increasing customer satisfaction. However, due to the sensitive nature of remote desktop support traffic, use of this technology can present challenges for information security. Learn how healthcare giant Humana safeguards their data and provides secure help desk support to any PC anywhere.
Speakers:
• Bill Rose, SSPA
• Nathan McNeill, Bomgar™
• Chuck Deaton, Humana
Recorded Event: June 29, 2006
Read Transcript
|