Remote Support for the Systems Integrator

Justin Brock, Manager of eCommerce:
Good morning and welcome to today's webcast: Remote Control Support for the Systems Integrator and Value Added Reseller. My name is Justin Brock, manager of E-commerce here at Bomgar™. I would like thank each one of you for attending. We have a special treat for you today. Joel Bomgar, founder and CEO of Bomgar™ will be discussing how Bomgar's technology can assist VARS and systems integrators with remote support with anecdotal evidence from his own experience as a systems integrator. Before we begin, you should be aware that we will have a Q&A period at the end of Joel's presentation. If you have a question at any time enter it in the field at the bottom left of your screen and click "submit questions". I will be collecting these throughout the presentation and I'll present them to Joel at the end. So, you don't need to wait to the end of the presentation to ask your questions. With that, Joel, I'd like to turn things over to you.

Joel Bomgar, Founder & CEO:
All right Justin. Thank you so much. I do appreciate all of you attending. This is Remote Control Support for the Systems Integrator and VAR. Before we kick off here let me go to the next slide and talk a little bit about kind of my background. I wanted to touch on who we are as a company as well as my background in systems integration and working as VAR and working as a systems engineer for a VAR and how that led to the founding of Bomgar™.

A little bit about Bomgar™. First, the company was founded in June of 2003 so we're a little over three years old. The business we're in is remote support solutions which essentially is technology designed for enabling a tech support representative to gain remote control of virtually any computer anywhere in the world for the purposes of Remote Support. We have over 2,000 customers located in all 50 states and 30 countries internationally. They range in size from a one-man IT shop up to - we have a nice showing on the Fortune 500 as well from an enterprise perspective. Kind of a sweet spot between that is probably the systems integrators and VAARS defined as companies doing some type of outsourced IT support or support on behalf of another organization.