Remote Support: How Secure Are You?
Remote desktop access is a superb means of decreasing support call times and increasing customer satisfaction. However, due to the sensitive nature of remote support traffic, use of this technology can present challenges for information security. Learn how healthcare giant Humana safeguards their data and provides secure remote support to any PC anywhere.
Speakers:
• Bill Rose, SSPA
• Nathan McNeill, Bomgar™
• Chuck Deaton, Humana
Recorded Event: June 29, 2006
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