Supporting the Widespread Campus:

Remote Support at the Ohio State University

Justin Brock:
Good afternoon and welcome to today's webcast, supporting the widespread campus. My name is Justin Brock, Manager of E-Commerce here at Bomgar™.

Today we have a special guest from Ohio State University. Duane Rigsby is Assistant Manager and Coordinator there at the Ohio State University South Centers. He's been there about 15 years. Is that right, Duane?

Duane Rigsby: Assistant Manager & Coordinator, Ohio State University South Centers:
Yes.

Justin Brock:
And Duane and Nathan McNeill, our VP of Product Management will be discussing the unique challenges faced by people in the education university trying to accomplish remote support across the campus.

Before we begin our presentation, if you will look at the bottom left hand side of your console. There's a place there to submit questions. If you have a question at any time during the presentation, please do not hesitate to ask. We will be answering those questions toward the end of the presentation and I'd like you to ask them while we're going just so that you don't forget them.

With that I'm going to turn things over to Duane and Nathan. Thank you.